The aim of the Citizen One Stop Service (C-OSS) is to establish a centralized, efficient, and user-friendly platform where citizens can easily access a wide range of government services and information. This platform, accessible via a website or LINE OA, allows citizens to report incidents and complaints, apply for permits, pay taxes or other fees, and access information all in one place. By consolidating these services into a single, accessible platform, C-OSS reduces the need for citizens to navigate multiple government offices or websites. This streamlined approach simplifies, accelerates, and reduces the burden of interactions between citizens and the government, ultimately improving the overall delivery of services.

The C-OSS is an online platform designed to provide citizens with convenient access to information and various government services by consolidating them into a single, user-friendly interface. This platform aims to enhance public service delivery by incorporating advanced electronic systems to maximize efficiency. Accessible from any location, C-OSS utilizes available data to display information through dashboards and spatial visualizations, facilitating further analysis and planning for improved governance and service delivery.